You’re a good, discerning business owner; you have a good insurance policy and you fully protect your assets by taking extra caution with your goods. This effort makes a huge difference in the event of an accident. Having a big, fat policy and the right shipping tactics will dramatically decrease the risk of a disaster.
Then there’s the case of ridiculously horrible things happening to the people who don’t deserve it; we never plan for that it’s just how life works. In that situation, your insurance might be your only friend, but what a great friend it is.
We hope we never have to use any of our insurance policies, and subsequently, we think it can’t and won’t happen to us… until it does. Then the shock and despair take over, making it hard for you to find your responsible self for damage control. It’s good to have a plan, just in case it all goes down.
Keep a quick guide of what to do in the event of a freight catastrophe, and it will help make the situation less stressful for all parties involved.
Filing a Cargo Insurance Claim
- First, act as if you’re uninsured and take the same initial steps, to avoid voiding your policy. Once you’ve discussed how to file a claim with your company, you’ll have a better idea of what to do.
- Gather your original insurance policy, a packing list, an invoice, and the bills of landing and entry. Have these ready, and then alert all parties involved.
- Notify port authorities and nearby law-enforcement locals.
- Take thorough photos and document everything that suffered from the accident.
If the above tips don’t apply because you failed to get cargo insurance, this is probably how you felt while reading them.